MINI North Scottsdale
7101 East Chauncey Lane , Phoenix AZ 85054 • Sales: 800-576-6594 • Service: 800-579-0701
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
      –   mike b., Phoenix, AZ Feb 18, 2012
  •   5.0
      –   Gregory M., Tempe, AZ Feb 7, 2012
  •   5.0
    "I've probably purchased a dozen cars from Penske dealerships. Paul was probably the best salesman I encountered. He's in no rush to complete the sale, as well as going over the car. He made what's usually a somewhat painful process a piece of cake...After reviewing the cars features with me, I asked if he'd mind going over the car with my daughter. His response, "only if she allows enough time. Have her call me on my cell phone and I'll do it any time""   –   Mark G., Scottsdale, AZ Feb 7, 2012
  •   5.0
    "This was the best car buying experience I have had. The whole team pitched in to answer my questions and feel comfortable with my purchase as well as going out of their way to make us personally comfortable, by offering beverages. I visited another Mini dealership in town before purchasing at the Scottsdale dealership. This purchase is a relationship not just a sale and I will happily drive the extra distance and pass another Mini dealer, to come to Mini of North Scottsdale for my future service as well."   –   Laurie S., Florence, AZ Feb 7, 2012
  •   4.5
      –   John S., Tucson, AZ Feb 1, 2012
  •   5.0
    "Drew was great!!! Very knowledgeable and showed us exactly what we wanted!!!"   –   Donald S., Scottsdale, AZ Feb 1, 2012
  •   5.0
    "Everyone went out of their way to ensure that all of our needs were met which made for a great car buying experience."   –   Adam M., Surprise, AZ Jan 31, 2012
  •   5.0
      –   MINI Owner, Scottsdale, AZ Jan 30, 2012
  •   4.5
      –   Valerie P., Clarkdale, AZ Jan 28, 2012
  •   5.0
    "Always the best. I wouldn't consider any other dealership to buy my MINIs from. Never any pressure to buy. The people at MINI N. Scottsdale always do their best to find the right MINI for the person and go out of their way to answer any questions or concerns. The only car place that makes me hate to leave. I actually look forward to driving the 100+ miles for scheduled servicing."   –   Holly M., Prescott, AZ Jan 28, 2012
  •   5.0
      –   Matthew A., Mesa, AZ Jan 28, 2012
  •   5.0
    "This was the easiest, most fun car buying experience of my life. I highly recommend MINI of North Scottsdale!"   –   MINI Owner, Scottsdale, AZ Jan 28, 2012
  •   5.0
      –   Vicky L., Phoenix, AZ Jan 23, 2012
  •   5.0
    "James, my sales advisor, was terrific in all respects."   –   MINI Owner, Scottsdale, AZ Jan 21, 2012
  •   5.0
      –   MINI Owner, CAREFREE, AZ Jan 19, 2012
  •   5.0
      –   Douglas O., Fountain Hills, AZ Jan 19, 2012
  •   5.0
      –   Dario K., Scottsdale, AZ Jan 17, 2012
  •   5.0
    "The customer service I received was truly exceptional! Everybody was nice and helpful. From my sales person JAMES, to the sales manager and the Financial manager- oustanding experience! I would definitely recommend MINI Nort Scottsdale to everyone! And I love my MINI it's fun and it's a great car!"   –   Gina P., Casa Grande, AZ Jan 17, 2012
  •   5.0
      –   Ann H., Carefree, AZ Jan 16, 2012
  •   5.0
      –   Narong Y., Downey, CA Jan 16, 2012
  •   5.0
    "Great experience! Brian Dewire went the extra mile to make sure I got the Mini I wanted."   –   Patricia L., Peoria, AZ Jan 16, 2012
  •   5.0
      –   Jules L., Scottsdale, AZ Jan 15, 2012
  •   5.0
      –   Ellen L., Phoenix, AZ Jan 13, 2012
  •   5.0
      –   Linda H., Albuquerque, NM Jan 12, 2012
  •   5.0
    "James and Paul had outstanding customer service skills and were very knowledgeable."   –   Jessica S., Tempe, AZ Jan 11, 2012
  •   3.5
      –   MINI Owner, Scottsdale, AZ Jan 10, 2012
  •   5.0
      –   Danielle M., Prescott, AZ Jan 10, 2012
  •   5.0
      –   Jill H., Scottsdale, AZ Jan 10, 2012
  •   5.0
    "Paul Diedrichs is an outstanding employee of MINI North Scottsdale. He is filled with so much knowledge of the MINI and so easy to work with. Thank you for a wonderful car leasing experience."   –   James and Anita P., Scottsdale, AZ Jan 10, 2012
  •   4.5
      –   MINI Owner, Phoenix, AZ Jan 9, 2012
  •   5.0
    "This is the second mini I have bought from your dealership. The service I receive is so good that I take the 6 hour trip to Scottsdale as opposed to using the dealer in the city I am from."   –   Joleen W., El Paso, TX Jan 9, 2012
  •   5.0
      –   MINI Owner, Scottsdale, AZ Jan 9, 2012
  •   5.0
      –   Kevin M., Scottsdale, AZ Jan 9, 2012
  •   4.0
      –   John M., Gilbert, AZ Jan 9, 2012
  •   3.5
    "What might have been a wonderful experience was tainted badly by my paying cash for a Certified Used vehicle that failed to start the third time I tried to start it after driving it home. Fortunately, after three visits by Roadside Assistance and a replacing of the battery by the service department, the car seems to be functioning properly; but I remain shaken and hold my breath every time I push the "Start/Stop" button, hoping that it was, in fact, just a bad battery and everything is and will be fine from here on out."   –   MINI Owner, Fountain Hills, AZ Jan 7, 2012
  •   5.0
      –   Jerold H., Scottsdale, AZ Jan 7, 2012
  •   5.0
      –   Dave S., Phoenix, AZ Jan 6, 2012
  •   5.0
      –   Mystie J., Litchfield Park, AZ Jan 6, 2012
  •   5.0
      –   Gervais B., Scottsdale, AZ Jan 6, 2012
  •   5.0
      –   Nancy T., Paradise Valley, AZ Jan 2, 2012
  •   5.0
    "James was willing to communicate via e-mail and telephone, which we appreciated. He was responsive and helpful at every step."   –   Gordon K., Phoenix, AZ Dec 27, 2011
  •   5.0
    "The People at Mini No Scottsdale are a big reason my husband and I are both driving new MINI's"   –   Joan B., Phoenix, AZ Dec 26, 2011
  •   5.0
      –   Richard Z., Flagstaff, AZ Dec 24, 2011
  •   5.0
    "Everyone at MINI North Scottsdale was most welcoming, efficient and best of all very excited about the new MINI Coupe. The Coupe is one terrific car and the best of the 4 MINIs I have had."   –   MINI Owner, Carefree, AZ Dec 21, 2011
  •   5.0
      –   Angela F., Phoenix, AZ Dec 21, 2011
  •   5.0
      –   MINI Owner, Chandler, AZ Dec 19, 2011
  •   5.0
      –   MINI Owner, Cornville, AZ Dec 19, 2011
  •   5.0
      –   MINI Owner, Cornville, AZ Dec 19, 2011
  •   5.0
    "Nellie Stebbins was exceptional! She was low pressure, prepared, worked with me over several weeks, and even one month after the purchase has stayed in contact."   –   Troy H., Flagstaff, AZ Dec 16, 2011
  •   5.0
      –   Ronald M., Scottsdale, AZ Dec 16, 2011
  •   5.0
    "Our Salesman truly understood what my wife was looking for and took her needs into consideration."   –   Anthony C., Phoenix, AZ Dec 14, 2011
  •   5.0
    "Brian was exceptional! he worked very hard to find the perfect Mini for me. Once we found "the one" he made sure the rest of my transaction went smoothly. I will most definitely be back to work with Brian and Mini in the future."   –   Kristina B., Phoenix, AZ Dec 12, 2011
  •   5.0
    "Dave Smith and the whole Mini team was exceptional. We have bought a Mini last year and had such a wonderful experience we went back to North Scottsdale to purchase our new Mini."   –   Jennifer V., Phoenix, AZ Dec 12, 2011
  •   5.0
      –   Philip T., Phoenix, AZ Dec 7, 2011
  •   5.0
      –   MINI Owner, Phoenix, AZ Dec 7, 2011
  •   5.0
    "I can't say enough about the ordering and delivery experience with MINI North Scottsdale and specifically James Kelly. I've never had an easier time purchasing a vehicle and James made me believe in car salesmen again."   –   Matthew R., Phoenix, AZ Dec 7, 2011
  •   5.0
      –   Jimmy C., Phoenix, AZ Dec 5, 2011
  •   4.5
    "We were very happy with our salesperson, Brian. He answered all our questions and helped us come to a decision without being pushy at all. We really appreciated the manner in which he did his job."   –   MINI Owner, Tucson, AZ Dec 5, 2011
  •   4.5
      –   Courtney M., Scottsdale, AZ Dec 5, 2011
  •   5.0
    "Perfection is the one word that best describes describes your dealership. This is my 2nd MINI from N. Scottsdale and I still have a 3rd one on order. You have the best Motoring Advisors out there and the support staff thatis exceptional. Mythanks go out to Drew Besenfelder, Renate and Hilaryfor always making my visits teh bright spot of my week. I wouldn't consider any other dealership to purchase from nor any other car to drive,"   –   Holly M., Prescott, AZ Dec 4, 2011
  •   4.5
      –   Randall F., Scottsdale, AZ Dec 4, 2011
  •   5.0
    "James did an amazing job helping me figure out what worked within my budget and what would be the right MINI for me."   –   Thomas A., Mesa, AZ Dec 1, 2011
  •   5.0
      –   Stella S., Scottsdale, AZ Nov 22, 2011
  •   5.0
      –   Teresa T., Scottsdale, AZ Nov 21, 2011
Service Rating 4.8
  •   4.5
      –   MINI Owner, Glendale, AZ Feb 18, 2012
  •   4.0
      –   MINI Owner, Sedona, AZ Feb 17, 2012
  •   4.5
      –   MINI Owner, Scottsdale, AZ Feb 16, 2012
  •   5.0
      –   Beverly H., Scottsdale, AZ Feb 16, 2012
  •   4.5
      –   MINI Owner, Surprise, AZ Feb 15, 2012
  •   5.0
      –   Larry F., Litchfield Park, AZ Feb 15, 2012
  •   5.0
      –   Gary H., Yuma, AZ Feb 15, 2012
  •   4.5
      –   MINI Owner, Douglas, AZ Feb 15, 2012
  •   2.5
      –   MINI Owner, Tucson, AZ Feb 15, 2012
  •   5.0
    "My service advisor was very helpful with explaining what was reccomended for my MINI that day, and what was reccomended for future visits. He answered my questions when asked, and was very thorough."   –   Tiffany P., Tucson, AZ Feb 13, 2012
  •   5.0
      –   MINI Owner, Cave Creek, AZ Feb 13, 2012
  •   5.0
    "Service is great. Also, this is a great deal. Look forward to more service offers like this one coming..."   –   Jiao Y., Laveen, AZ Feb 12, 2012
  •   4.5
      –   MINI Owner, Phoenix, AZ Feb 12, 2012
  •   5.0
      –   Scott D., Phoenix, AZ Feb 12, 2012
  •   5.0
    "Devon and the entire staff went above and beyond to get my vehicle back to me in great condition, ahead of time, and were very friendly. Highest marks!"   –   Scott K., Phoenix, AZ Feb 12, 2012
  •   5.0
      –   ., , Feb 11, 2012
  •   5.0
      –   ., , Feb 11, 2012
  •   5.0
      –   ., , Feb 11, 2012
  •   5.0
      –   ., , Feb 11, 2012
  •   5.0
      –   ., , Feb 11, 2012
  •   5.0
      –   ., , Feb 11, 2012
  •   5.0
    "Devin was extremely professional when he talked about what was to be done with my little MiniD. He explained exactly what would be done when she would be ready and that he would call me which he did."   –   Cindi D., Phoenix, AZ Feb 11, 2012
  •   5.0
      –   MINI Owner, Phoenix, AZ Feb 11, 2012
  •   5.0
      –   MINI Owner, Fountain Hills, AZ Feb 10, 2012
  •   5.0
      –   MINI Owner, Tempe, AZ Feb 10, 2012
  •   5.0
      –   Paul C., Cave Creek, AZ Feb 10, 2012
  •   5.0
    "Good"   –   MINI Owner, Phoenix, AZ Feb 9, 2012
  •   5.0
    "Devin fixed everything I ask for & for other things that needed to be fixed as well."   –   Jennifer S., Glendale, AZ Feb 9, 2012
  •   5.0
      –   Kenneth B., Scottsdale, AZ Feb 9, 2012
  •   5.0
    "Requested service done in shorter time than estimated and took care of a recall issue at the same time!"   –   William R., Scottsdale, AZ Feb 9, 2012
  •   5.0
    "Service wa good. The only thing I hated was that even though I told the advisor my breaks were squeaking, he still refused to replace them! Warranty kind of sucks in that sense."   –   MINI Owner, Scottsdale, AZ Feb 9, 2012
  •   5.0
    "Excellent experience..."   –   MINI Owner, Sun City, AZ Feb 9, 2012
  •   5.0
    "MiniNoSco always makes my service appts easy and painless. My Mini and I always look forward to our visits!!"   –   Lauren J., Scottsdale, AZ Feb 9, 2012
  •   5.0
      –   MINI Owner, Camp Verde, AZ Feb 9, 2012
  •   5.0
    "Just plain fantastic"   –   Mickie F., Scottsdale, AZ Feb 8, 2012
  •   4.5
      –   Oden H., PHOENIX, AZ Feb 8, 2012
  •   5.0
    "Devin Ferrer did an excellent job taking care of my service needs with no prior appointment. Appointment was set that day and I walked out with all service complete the same day. I have and will continue to recommend Devin and the service at Mini North Scottsdale."   –   Michael T., Flagstaff, AZ Feb 8, 2012
  •   5.0
      –   MINI Owner, Scottsdale, AZ Feb 8, 2012
  •   4.5
    "Loaner provided since service could not be completed in one day"   –   Walter C., Glendale, AZ Feb 7, 2012
  •   4.5
      –   MINI Owner, Phoenix, AZ Feb 7, 2012
  •   4.0
      –   Frederick A., Do not send mail, AZ Feb 7, 2012
  •   5.0
    "Devin is an outstanding Service Advisor. During the 3 years I have driven my MINI, he has been an excellent partner in its care and maintenance."   –   Carlos B., Phoenix, AZ Feb 7, 2012
  •   5.0
      –   Winnie B., Fountain Hills, AZ Feb 6, 2012
  •   5.0
      –   MINI Owner, Apache Junction, AZ Feb 6, 2012
  •   4.5
      –   Margarita M., Phoenix, AZ Feb 5, 2012
  •   5.0
    "Devvin offered a free rental car because there were several cars ahead of mine with the same recall."   –   Daniel P., Payson, AZ Feb 5, 2012
  •   4.5
    "The place was busy, but my issue was fixed quickly."   –   John C., Tempe, AZ Feb 5, 2012
  •   5.0
      –   Laura C., Phoenix, AZ Feb 4, 2012
  •   5.0
      –   Dennis H., Pinckney, MI Feb 4, 2012
  •   4.5
      –   MINI Owner, Mesa, AZ Feb 3, 2012
  •   5.0
    "Great service as always-truly one of my favorite reasons for being a Mini owner."   –   Joanne B., Scottsdale, AZ Feb 3, 2012
  •   5.0
      –   Philip D., Tucson, AZ Feb 3, 2012
  •   5.0
      –   Charles H., Sedona, AZ Feb 3, 2012
  •   5.0
      –   Dan H., Mesa, AZ Feb 3, 2012
  •   4.5
      –   MINI Owner, Scottsdale, AZ Feb 2, 2012
  •   5.0
      –   Tonya F., Phoenix, AZ Feb 1, 2012
  •   5.0
      –   Carsten V., Scottsdale, AZ Feb 1, 2012
  •   4.5
      –   MINI Owner, Scottsdale, AZ Feb 1, 2012
  •   5.0
      –   MINI Owner, Phoenix, AZ Feb 1, 2012
  •   5.0
    "Great experience - car ready ahead of time. Professional, friendly staff - made you feel at home and important. Answered all questions and didn't push for frivolous services. Service the way it's supposed to be -"   –   Andy S., Scottsdale, AZ Jan 30, 2012
  •   4.5
    "VERY SATISFIED."   –   David F., Scottsdale, AZ Jan 30, 2012
  •   5.0
      –   Ann T., Cottonwood, AZ Jan 29, 2012
  •   5.0
    "Matt Martin is wonderful! Great service!!"   –   Chris R., Phoenix, AZ Jan 29, 2012
  •   4.0
    "I brought my Mini in for service just before it hit 100,000 miles just to have everything checked. At the time the service advisor let me know my water pump was leaking which I authorized to be repaired. When the vehicle was complete I noticed the engine light was on. The advisor told me it would probably go away. The light had not been on prior to the water pump replacement. It has been a couple of weeks and it is still on and "driving me crazy"."   –   James B., Oro Valley, AZ Jan 29, 2012
  •   4.5
      –   Olan W., Gilbert, AZ Jan 29, 2012
  •   4.5
      –   MINI Owner, Peoria, AZ Jan 28, 2012
  •   4.5
      –   Dean K., Scottsdale, AZ Jan 28, 2012
  •   5.0
      –   Maria M., Waddell, AZ Jan 27, 2012
  •   3.5
    "Welcome and loaner was a great process. My feedback would be, more updates on vehicle status. We initially were told 1 day, turned to 5, then into next week.. and we had to call for updates were not proactively contacted. Service is great, just would like to be kept better informed."   –   Jeffrey S., Mesa, AZ Jan 27, 2012
  •   5.0
    "Excellent service! Also, the 99 Cent promo was too good to be true!"   –   MINI Owner, Scottsdale, AZ Jan 26, 2012
  •   5.0
      –   MINI Owner, Phoenix, AZ Jan 26, 2012
  •   5.0
      –   MINI Owner, Scottsdale, AZ Jan 25, 2012
  •   5.0
      –   Jeff C., BUCKEYE, AZ Jan 25, 2012
  •   5.0
      –   Gwynne S., Phoenix, AZ Jan 23, 2012
  •   5.0
      –   Laura B., Surprise, AZ Jan 23, 2012
  •   5.0
      –   Jennifer N., Tolleson, AZ Jan 23, 2012
  •   5.0
      –   MINI Owner, Phoenix, AZ Jan 22, 2012
  •   5.0
      –   Karen L., Goodyear, AZ Jan 22, 2012
  •   5.0
      –   Robert U., Scottsdale, AZ Jan 22, 2012
  •   4.5
      –   MINI Owner, North Barrington, IL Jan 22, 2012
  •   2.5
    "Car was brought in for service because of excess wind noise. It was determined that the moonroof was not aligned and the passenger window was not closing properly (window dropping when door is opened and then raising up under the molding when the door is shut). Molding was to be replaced since it was damaged for this problem as well as window being adjusted. My wife picked up the car and did not check the passenger window or open and close the door to see if it worked properly. The window was still sitting on top of the molding in places, not underneath as it should be (not sure if molding was changed as indicated when we brought it in for service). Also when you open the door, the window drops slightly as it does on the drivers side. But when you close the door, the window does not move up under the molding. Still having wind noise and now water sealing problems. If you open the passenger door, you now need to go back in the car and roll up the window to get it to close. Car will need to be returned for repeat service. Other than the car needing to be returned again for the same repair, we were very pleased with the service and found Matt, our Service Advisor to be excellent. We feel very good about our purchase of the Mini as well as purchasing that vehicle for Mini of North Scottsdale. The dealership is first rate."   –   Roy D., Peoria, AZ Jan 21, 2012
  •   5.0
      –   Dennis S., Scottsdale, AZ Jan 21, 2012
  •   5.0
      –   MINI Owner, Phoenix, AZ Jan 21, 2012
  •   4.0
      –   David R., Scottsdale, AZ Jan 20, 2012
  •   5.0
      –   Bryan K., Scottsdale, AZ Jan 20, 2012
  •   4.5
      –   James E., Scottsdale, AZ Jan 20, 2012
  •   5.0
      –   ., , Jan 20, 2012
  •   5.0
      –   Dennis K., Anthem, AZ Jan 20, 2012
  •   5.0
      –   John B., Scottsdale, AZ Jan 20, 2012
  •   5.0
      –   Carolyn T., Phoenix, AZ Jan 20, 2012
  •   5.0
      –   Edgar C., Flagstaff, AZ Jan 19, 2012
  •   3.5
      –   Rhonda A., Oro Valley, AZ Jan 19, 2012
  •   5.0
      –   MINI Owner, Phoenix, AZ Jan 18, 2012
  •   5.0
      –   Theodore C., Scottsdale, AZ Jan 17, 2012
  •   5.0
      –   Joseph H., Glendale, AZ Jan 16, 2012
  •   5.0
      –   George K., Surprise, AZ Jan 16, 2012
  •   5.0
      –   Jim R., Scottsdale, AZ Jan 16, 2012
  •   5.0
      –   Jon B., Chandler, AZ Jan 15, 2012
  •   5.0
    "The new service manager was great and took wonderful car of my and my Cooper S."   –   Timothy F., Phoenix, AZ Jan 14, 2012
  •   5.0
    "I had a new service adviser, Brandon Overlay. Brandon was courteous and knowledgeable. He explained what the problem was, what was done, and called when the repair was complete. My car was in and out in half a day...excellent service!"   –   MINI Owner, Fountain Hills, AZ Jan 14, 2012
  •   4.0
    "I felt rushed by my service rep and it wasn't even busy."   –   MINI Owner, Goodyear, AZ Jan 13, 2012
  •   4.5
      –   MINI Owner, Fort Mcdowell, AZ Jan 13, 2012
  •   5.0
      –   MINI Owner, Scottsdale, AZ Jan 13, 2012
  •   5.0
      –   Debra S., Paradise Valley, AZ Jan 13, 2012
  •   5.0
      –   Mark G., Phoenix, AZ Jan 13, 2012
  •   5.0
      –   Dianne T., Tucson, AZ Jan 13, 2012
  •   5.0
      –   Jeffrey D., Scottsdale, AZ Jan 11, 2012
  •   5.0
    "Quick, courteous, and efficient service!"   –   Steven M., Laveen, AZ Jan 11, 2012
  •   4.5
      –   Diane T., Scottsdale, AZ Jan 11, 2012
  •   5.0
      –   Brittany P., Phoenix, AZ Jan 11, 2012
  •   5.0
    "This is the first time I serviced my mini (and it was at a new dealership... we were on vacation). Not to mention that the temporary car they gave us was so amazing (clean and new) that my mom has picked it for her next car. Good move!"   –   Tara S., SAINT GEORGE, UT Jan 10, 2012
  •   5.0
    "I had several items I wanted check and it was all handled."   –   Nicole L., Scottsdale, AZ Jan 10, 2012
  •   4.5
      –   Frank P., Scottsdale, AZ Jan 9, 2012
  •   5.0
      –   Bina B., Cave Creek, AZ Jan 9, 2012
  •   5.0
      –   Kevin M., Scottsdale, AZ Jan 9, 2012
  •   4.5
      –   Michael O., Phoenix, AZ Jan 8, 2012
  •   5.0
    "First time in at 10k. Really like our Mini so far.... One of the better buying experiences with salesman Dave Smith."   –   Randall R., Cave Creek, AZ Jan 8, 2012
  •   4.5
      –   Sibyl D., Peoria, AZ Jan 7, 2012
  •   5.0
      –   Barbara L., Peoria, AZ Jan 7, 2012
  •   4.5
      –   Jon S., Sedona, AZ Jan 7, 2012
  •   4.0
      –   MINI Owner, Phoenix, AZ Jan 7, 2012
  •   5.0
      –   MINI Owner, Tucson, AZ Jan 6, 2012
  •   5.0
      –   John J., Phoenix, AZ Jan 6, 2012
  •   5.0
    "from the moment I call to make an appointment until the moment I drive off, I always have a great experience. great customer service. the check in/out & appointment staff is very friendly and helpful. Devin is a great advisor, helping me find the right solutions & doing a great job communicating."   –   Tracy K., Scottsdale, AZ Jan 6, 2012
  •   5.0
      –   Louis M., Scottsdale, AZ Jan 6, 2012
  •   5.0
    "I was given prompt service and treated very well. Everything about the service including Matt the service rep was top notch."   –   Don H., Prescott Valley, AZ Jan 6, 2012
  •   4.5
      –   MINI Owner, Scottsdale, AZ Jan 6, 2012
  •   5.0
      –   Bob D., Prescott, AZ Jan 6, 2012
  •   4.5
      –   Nancy R., North Pole, AK Jan 3, 2012
  •   5.0
      –   MINI Owner, Scottsdale, AZ Jan 3, 2012
  •   5.0
      –   MINI Owner, Phoenix, AZ Jan 3, 2012
  •   4.5
      –   Estella S., Phoenix, AZ Jan 1, 2012
  •   2.5
    "tried to sell us service that we didn't need - eta for complete wasn't even close, could have washed the car but appeared he didn't want our grandkids in the waiting area"   –   Merrilee C., Vista, Ca Jan 1, 2012
  •   5.0
      –   Cesar Y., Phoenix, AZ Jan 1, 2012
  •   5.0
    "they were ready,had the info I asked for and got me on my way asap."   –   Charles A., Phoenix, AZ Jan 1, 2012
  •   5.0
      –   MINI Owner, Glendale, AZ Dec 31, 2011
  •   5.0
    "Patient and friendly staff. Perform needed repair without hard sale for unnecessary work. Seem to have customer's best interest at heart, which fosters trus."   –   C C., Tucson, AZ Dec 31, 2011
  •   4.5
      –   Mark J., Mission Viejo, CA Dec 31, 2011
  •   4.5
    "Excellent service. Keep up the good work."   –   MINI Owner, Paradise Valley, AZ Dec 30, 2011
  •   4.5
      –   MINI Owner, Scottsdale, AZ Dec 30, 2011
  •   4.5
      –   Brian F., EL CENTRO, CA Dec 29, 2011
  •   4.0
      –   MINI Owner, Phoenix, AZ Dec 29, 2011
  •   5.0
      –   Rebeca M., Phoenix, AZ Dec 29, 2011
  •   3.5
      –   MINI Owner, Telluride, CO Dec 28, 2011
  •   5.0
      –   Brian L., Phoenix, AZ Dec 28, 2011
  •   4.5
      –   Pamela H., Sun City, AZ Dec 27, 2011
  •   5.0
      –   ., , Dec 27, 2011
  •   5.0
      –   Cathy B., Scottsdale, AZ Dec 27, 2011
  •   5.0
      –   Dennis C., Surprise, AZ Dec 27, 2011
  •   4.0
    "I never have a hassle when taking my MINI in for a service. The workers at MINI Scottsdale have always been helpful and honest, and they make me feel like part of their family."   –   MINI Owner, Mesa, AZ Dec 26, 2011
  •   5.0
      –   Diane A., Sun City West, AZ Dec 26, 2011
  •   5.0
      –   Candace C., Phoenix, AZ Dec 25, 2011
  •   5.0
      –   Jennifer G., Phoenix, AZ Dec 24, 2011
  •   5.0
    "This was my first time working with Matt as my service advisor. When he told me that the repairs were going to be more than anticipated - and that it was basically the same thing we did 3 years ago (blown bushings), I was really frustrated, but Matt was patient and explained what was happening in layman's terms - and he comped my detail job, which was totally unexpected. I appreciate him taking the time to explain the problem in a clear and concise manner. I know he probably gets an earful every day, but he handled my frustration with grace and "talked me off the ledge.""   –   Patrick and Stacy B., Scottsdale, AZ Dec 23, 2011
  •   5.0
      –   Richard P., Phoenix, AZ Dec 22, 2011
  •   4.0
      –   MINI Owner, Paradise Valley, AZ Dec 22, 2011
  •   5.0
      –   Kathy R., Phoenix, AZ Dec 22, 2011
  •   5.0
    "Travelling from out of town the loaner car was greatly appreciated and service was completed in a timely manner."   –   Sally L., Norton, VT Dec 22, 2011
  •   4.0
      –   MINI Owner, Phoenix, AZ Dec 21, 2011
  •   5.0
    "prompt, efficient service, and I enjoyed a hot mocha as visited the showroom - I had to be tracked-down by my service advisor so that he could let me know my car was ready - he found me enjoying a conversation with one of your sales staff"   –   Charles B., Phoenix, AZ Dec 21, 2011
  •   5.0
      –   Michael M., Phoenix, AZ Dec 21, 2011
  •   5.0
      –   George M., Scottsdale, AZ Dec 21, 2011
  •   4.5
      –   Armando F., Scottsdale, AZ Dec 21, 2011
  •   5.0
      –   Gary W., Scottsdale, AZ Dec 20, 2011
  •   5.0
      –   Barbara B., SCOTTSDALE, AZ Dec 20, 2011
  •   5.0
      –   Stanley Z., Peoria, AZ Dec 20, 2011
  •   4.5
      –   Ken V., New River, AZ Dec 19, 2011
  •   5.0
    "Mini Owner"   –   MINI Owner, Phoenix, AZ Dec 19, 2011
  •   4.5
      –   Susan A., Phoenix, AZ Dec 17, 2011
  •   5.0
      –   ., , Dec 17, 2011
  •   5.0
      –   ., , Dec 17, 2011
  •   5.0
      –   ., , Dec 17, 2011
  •   4.5
      –   Rena P., Rock Springs, WY Dec 17, 2011
  •   5.0
      –   Jennifer V., Phoenix, AZ Dec 17, 2011
  •   5.0
      –   Benjamin P., Phoenix, AZ Dec 16, 2011
  •   5.0
      –   Alysha B., Scottsdale, AZ Dec 16, 2011
  •   5.0
    "The service was exceptional. Everyone was very friendly and efficient."   –   Lorraine P., Phoenix, AZ Dec 15, 2011
  •   5.0
    "Scottsdale Mini provides the best service experience I have ever had. I am always greeted and treated cheerfully and respectfully. My questions are always addressed. I appreciated the loaner cars very much. My car is always washed and clean when I pick it up."   –   David F., Litchfield Park, AZ Dec 15, 2011
  •   5.0
    "I?m a new Mini owner and my first visit to the service department for the yearly service was excellent. I was treated like a guest by everyone I came in contact with. I will definitely use Mini of Scottsdale for all my service needs."   –   MINI Owner, Phoenix, AZ Dec 15, 2011
  •   5.0
      –   Victor S., Glendale, AZ Dec 15, 2011
  •   5.0
      –   Bradley H., Phoenix, AZ Dec 15, 2011
  •   5.0
      –   Jonathan H., Fountain Hills, AZ Dec 15, 2011
  •   4.5
    "Matt was courteous and looked over my service history given that I'm a new customer."   –   Dave V., Scottsdale, AZ Dec 15, 2011
  •   3.5
      –   MINI Owner, Scottsdale, AZ Dec 14, 2011
  •   5.0
      –   Michael D., Sun City, AZ Dec 14, 2011
  •   5.0
      –   Dijana C., Scottsdale, AZ Dec 14, 2011
  •   5.0
      –   Jenanne O., Scottsdale, AZ Dec 14, 2011
  •   5.0
      –   Stephanie B., Black Canyon City, AZ Dec 14, 2011
  •   5.0
    "Extremely "customer service" oriented staff. Courteous, efficient and friendly."   –   Paul V., Scottsdale, AZ Dec 14, 2011
  •   3.5
      –   Mark M., Phoenix, AZ Dec 13, 2011
  •   4.5
    "My only complaint is that every time I bring my car in for "warranty service", there is always something that seems to be "needed" that requires payment. I thought the maintenance plan would cover everything, including tire rotation, wheel alignment, and something else that was recommended last time I brought the car in."   –   Bernard B., Phoenix, AZ Dec 13, 2011
  •   5.0
      –   Ronald H., Phoenix, AZ Dec 13, 2011
  •   5.0
    "Excellent dealership. Devin does a great job as service manager."   –   Charles O., Scottsdale, AZ Dec 13, 2011
  •   5.0
      –   Brian R., Scottsdale, AZ Dec 13, 2011
  •   5.0
      –   MINI Owner, Scottsdale, AZ Dec 11, 2011
  •   4.0
      –   Nancy B., Surprise, AZ Dec 10, 2011
  •   4.0
    "OK, the rating is not quite right as in true Mini of Scottsdale fashion they came through with flying colors. Left the Mini with the guys for a day to have the oilpan gasket and the primary chain gasket replaced. I have owned the Mini since July 2010 and have 54,000 miles on the clock. (I have owned it from new) yes, inside 18 months 54,000 miles. Anyway, they replaced the gaskets and so I came to pick up the Mini. They gave me a loaner (outstanding service) for the duration, so I come to pick up the car, job was finished car was nice and sparkling clean (again outstanding service) except when I started the engine, the engine warning light came on. So it had to stay one more day to have that rectified. Which Mini of Scottsdale did at their expense. So although they caused me some extra inconvieniance they did compensate me. So instead of 100 out of 100 I have to give them 80 out of 100. How can you miss the engine warning light?"   –   Roy H., Peoria, AZ Dec 10, 2011
  •   5.0
      –   Frederick B., Mesa, AZ Dec 10, 2011
  •   5.0
    "All service personal were outstanding."   –   MINI Owner, Phoenix, AZ Dec 10, 2011
  •   5.0
      –   Mike S., Phoenix, AZ Dec 10, 2011
  •   5.0
      –   Kathrine L., Cave Creek, AZ Dec 9, 2011
  •   1.5
    "I have only had this vehicle since 2008 I bought it brand new and after approximately 54000 miles on it the vehicle starts falling apart. The oil line into the turbo had a crimping default which caused oil to leak into the turbo boot. The machanic advised me that this has happened to a few other minis and agreed that it was a factory default. I think I was ripped off for approximately $1200.00 on this factory default.. Your service advisor did not seem to care and just said "Oh Well these things happen". I am ready to get rid of this vehicle based on the poor quality and lack of customer service provided. Please respond"   –   George G., Sahuarita, AZ Dec 9, 2011
  •   5.0
      –   Becky S., Phoenix, AZ Dec 9, 2011
  •   4.5
      –   MINI Owner, Phoenix, AZ Dec 9, 2011
  •   5.0
    "Devin is great help!"   –   Judy N., Scottsdale, AZ Dec 9, 2011
  •   4.5
      –   Patricia T., Fountain Hills, AZ Dec 9, 2011
  •   5.0
      –   Rich H., Phoenix, AZ Dec 9, 2011
  •   5.0
      –   Michael W., Phoenix, AZ Dec 9, 2011
  •   4.0
      –   Robert C., Phoenix, AZ Dec 9, 2011
  •   4.0
      –   Laura S., Scottsdale, AZ Dec 6, 2011
  •   5.0
      –   Philip V., Peoria, AZ Dec 6, 2011
  •   5.0
      –   MINI Owner, Mesa, AZ Dec 3, 2011
  •   5.0
      –   Barbara F., Phoenix, AZ Dec 3, 2011
  •   5.0
      –   Nicole D., Phoenix, AZ Dec 2, 2011
  •   4.5
      –   MINI Owner, Cave Creek, AZ Dec 2, 2011
  •   5.0
      –   Debbie N., Scottsdale, AZ Dec 2, 2011
  •   5.0
    "The performance of MINI North Scottsdale was outstanding and Devin Ferrer the service agent was, as usual, responsive, courteous, and entirely effective. Service by MINI is entirely beyond reproach."   –   Richard W., Scottsdale, AZ Dec 2, 2011
  •   5.0
      –   MINI Owner, Mesa, AZ Dec 2, 2011
  •   5.0
    "Matt Martin did a great job handling my service. He did everything he said he would in the time he said it would take. He treated me the way I treat my customers. I wish my doctor would give me this kind of consideration and time."   –   Ned T., Peoria, AZ Dec 2, 2011
  •   5.0
      –   Linda M., Scottsdale, AZ Dec 1, 2011
  •   5.0
      –   Jacqueline C., Wickenburg, AZ Dec 1, 2011
  •   5.0
      –   Kathy G., Phoenix, AZ Dec 1, 2011
  •   4.5
      –   MINI Owner, Scottsdale, AZ Dec 1, 2011
  •   4.5
      –   Joseph M., Cave Creek, AZ Nov 30, 2011
  •   5.0
    "Everyone at Mini North Scottsdale is extremely professional and courteous."   –   Joni J., Phoenix, AZ Nov 30, 2011
  •   4.0
      –   Kris R., Scottsdale, AZ Nov 29, 2011
  •   5.0
      –   Bojan D., Phoenix, AZ Nov 29, 2011
  •   5.0
      –   MINI Owner, Phoenix, AZ Nov 28, 2011
  •   4.5
      –   MINI Owner, Phoenix, AZ Nov 28, 2011
  •   4.5
      –   Jordan B., Peoria, AZ Nov 27, 2011
  •   5.0
      –   MINI Owner, Phoenix, AZ Nov 27, 2011
  •   5.0
      –   Elizabeth V., Tempe, AZ Nov 26, 2011
  •   5.0
      –   Gerald S., Scottsdale, AZ Nov 26, 2011
  •   5.0
      –   David P., Tucson, AZ Nov 25, 2011
  •   5.0
      –   Pamela N., Phoenix, AZ Nov 25, 2011
  •   4.0
    "The service manager said I needed brakes because they were due. I told him they were not due. Then he said well we will put brakes on it anyway. When I received the paperwork he wrote I said I wanted brakes. He turned it on me. Not thrilled with the rep."   –   MINI Owner, Carefree, AZ Nov 25, 2011
  •   5.0
      –   Bruce W., Paradise Valley, AZ Nov 25, 2011
  •   5.0
      –   Patricia Z., Buckeye, AZ Nov 24, 2011
  •   5.0
    "Everything went smoothly and quickly with getting my car in and out for scheduled maintenance. My new service advisor Matt Martin did an exceptional job."   –   Donald H., Phoenix, AZ Nov 24, 2011
  •   5.0
      –   Nikki S., Scottsdale, AZ Nov 24, 2011
  •   5.0
      –   Samantha G., Phoenix, AZ Nov 23, 2011
  •   5.0
      –   Carrie C., Glendale, AZ Nov 23, 2011
  •   4.0
      –   Randall F., Scottsdale, AZ Nov 23, 2011
  •   5.0
    "My issue was handled as soon as I came in, waited and was repaired."   –   Paul C., Cave Creek, AZ Nov 23, 2011
  •   5.0
    "Thank you so much for the service you provided. And I got a car wash and vacumn thown in too!"   –   Peggy R., Surprise, AZ Nov 22, 2011
  •   5.0
      –   Kim S., Gilbert, AZ Nov 22, 2011
  •   5.0
      –   Robyn S., Scottsdale, AZ Nov 22, 2011
  •   5.0
    "Salesman met me at the door and had me turned around in a loaner Mini in 10 minutes. Fantastic service."   –   Bill V., Phoenix, AZ Nov 21, 2011
  •   5.0
      –   Brian L., Sedona, AZ Nov 21, 2011
MINI North Scottsdale 7101 East Chauncey Lane Phoenix , AZ 85054 Sales: 800-576-6594